Can I change or cancel my order once I have placed it?
If you contact us at email@example.com after placing and paying for your purchase, we may be able to make the necessary changes requested. Since orders are typically handled within 1-2 days, this must be resolved before your order is shipped.
How much does shipping cost?
Shipping is $5 for orders under $70
And free NZ-wide for all orders over $70!
Can I have my parcel redirected?
Please let us know as soon as possible if you would like to change your delivery address. This is not available once your order has been shipped, though you might be able to reroute by contacting NZ Post if they provide this option for delivery.